Maryland State Inspections
Closed For Lunch: 12:30pm-01:30pm
Closed For Lunch: 12:30pm-01:30pm
Maryland State Inspections
I am not sure about the normal prices in MD but they were honest and helpful. They refunded service they did not do. Managed time well without compromising safety.
Thank you, Carol, for choosing our company! We take pride in our transparency and commitment to customer satisfaction. It's great to hear that you had a positive experience with us. We aim to provide excellent service while keeping safety a top priority. We look forward to serving you again in the future!
Takes time to explain what's needed with your vehicle great work & customer service Thank you
Thank you, Deborah, for the five-star review! We are thrilled to hear that you had a great experience with us and that our team took the time to carefully explain what your vehicle needed. Providing excellent customer service is our top priority. We look forward to serving you again in the future!
They did a great job repairing my 2014 Nissan Altima it was in terrible shape and now it feels brand new again it needed a lot of work to pass inspection thank you guys!
Thank you, Ernie, for the fantastic review! We are thrilled to hear that your 2014 Nissan Altima feels brand new again after our repairs. We take pride in ensuring our customers' vehicles are in top shape and ready to pass inspections. If you need any further assistance, please don't hesitate to reach out to us!
The very best auto shop. I appreciate getting personal, expert and honest service.
Thank you for your kind words, Myra! We take pride in providing personal, expert, and honest service to all our customers. It's great to know that you appreciate our efforts. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you so much! I always feel welcome at JR Car Shop. Thank you for your patience, your clear explanations, and for providing the best service my car needed. I truly appreciate all your help and professionalism. I will definitely be coming back for my next service and can’t wait to see you again. Thank you so much—I really appreciate it!
Dear Tigist, it warms our hearts to read your kind words! We're thrilled to hear that you had such a positive experience here at JRS Auto Repair. We always strive to provide top-notch service and it's wonderful to know that we met your expectations. Your satisfaction means the world to us and we look forward to your next visit! Thank you for your support!
Thank you, Avi, for sharing your five-star experience with us! It's incredible to hear that our team delivered exceptional service. We strive to consistently provide the best customer experience possible, and your feedback encourages us to keep up the good work. We look forward to serving you again in the future!
Friendly, courteous, fast, and priced appropriately for top quality service. The on-line communications are an interesting and useful innovation.
Thank you, John, for the wonderful review! We are thrilled that you enjoyed your experience with us and found our service to be top-notch. We take pride in providing our customers with friendly and efficient service at a fair price. We're glad you appreciate our online communication system too. We look forward to serving you again in the future!
I had a very negative experience with JRS auto. I brought my vehicle in for a state inspection and also needed a taillight repaired. My car failed the state inspection for suspension issues, and the shop was unable to provide me with an estimate before I left that day. I had to follow up 2 business days later because I still had not received a quote for repairs. When I did receive the quote, the parts needed for the “necessary” repairs were upcharged, in some cases up to 50%, what another shop would charge (more on that below). My car is over 10 years old, so I wasn’t surprised that I might need some repairs, but I was shocked by the extent and pricing at which I was quoted in order to pass the inspection. I ended up taking my vehicle to another shop for repairs, which was much cheaper. Before I took my vehicle into another shop, I realized that the taillight that JRS “repaired” was not done correctly - my light was flickering and not consistently turning on. The new shop found wiring issues with my taillight, which again had just been replaced by JRS the week prior. This new shop also passed my vehicle for inspection without needing to replace certain suspension parts, which this shop explained did NOT fail inspection per Maryland standards. From my perspective, I echo another reviewer, that JRS are parts changers and not true mechanics. I felt misled for a quote for repairs that turned out I didn’t even need to pass state inspection. I will not be bringing my vehicle back here, given that the one repair JRS completed (the taillight) was done incorrectly, and I do not trust their assessment of my vehicle, which has had no suspension issues since the more minimal repairs were completed by an honest shop.
Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your experience. At JRS Auto Repair, we take Maryland state inspections seriously and follow the Maryland inspection guidelines as we understand and interpret them at the time of inspection. Different repair facilities may have different approaches or recommendations regarding repairs, especially on older vehicles, but our goal is always to prioritize safety and compliance. Regarding the taillight concern, we sincerely apologize that you experienced an issue afterward. Electrical and wiring problems can sometimes involve underlying conditions that may not be immediately visible during an initial repair, but we always encourage customers to contact us directly if there is any concern so we have the opportunity to recheck the repair and make things right. As for pricing, our estimates reflect the quality of parts, labor, warranty considerations, and the time involved in properly diagnosing and repairing vehicles. We understand that customers may choose different repair options or shops based on their preferences and budget. We appreciate your feedback, as it helps us continue improving our communication and service process. We wish you the best moving forward and are glad your vehicle was repaired. Renata A. Service Manager/ MD State Inspector
I had a very negative experience with JRS auto. I brought my vehicle in for a state inspection and also needed a taillight repaired. My car failed the state inspection for suspension issues, and the shop was unable to provide me with an estimate before I left that day. I had to follow up 2 business days later because I still had not received a quote for repairs. When I did receive the quote, the parts needed for the “necessary” repairs were upcharged, in some cases up to 50%, what another shop would charge (more on that below). My car is over 10 years old, so I wasn’t surprised that I might need some repairs, but I was shocked by the extent and pricing at which I was quoted in order to pass the inspection. I ended up taking my vehicle to another shop for repairs, which was much cheaper. Before I took my vehicle into another shop, I realized that the taillight that JRS “repaired” was not done correctly - my light was flickering and not consistently turning on. The new shop found wiring issues with my taillight, which again had just been replaced by JRS the week prior. This new shop also passed my vehicle for inspection without needing to replace certain suspension parts, which this shop explained did NOT fail inspection per Maryland standards. From my perspective, I echo another reviewer, that JRS are parts changers and not true mechanics. I felt misled for a quote for repairs that turned out I didn’t even need to pass state inspection. I will not be bringing my vehicle back here, given that the one repair JRS completed (the taillight) was done incorrectly, and I do not trust their assessment of my vehicle, which has had no suspension issues since the more minimal repairs were completed by an honest shop.
Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your experience. At JRS Auto Repair, we take Maryland state inspections seriously and follow the Maryland inspection guidelines as we understand and interpret them at the time of inspection. Different repair facilities may have different approaches or recommendations regarding repairs, especially on older vehicles, but our goal is always to prioritize safety and compliance. Regarding the taillight concern, we sincerely apologize that you experienced an issue afterward. Electrical and wiring problems can sometimes involve underlying conditions that may not be immediately visible during an initial repair, but we always encourage customers to contact us directly if there is any concern so we have the opportunity to recheck the repair and make things right. As for pricing, our estimates reflect the quality of parts, labor, warranty considerations, and the time involved in properly diagnosing and repairing vehicles. We understand that customers may choose different repair options or shops based on their preferences and budget. We appreciate your feedback, as it helps us continue improving our communication and service process. We wish you the best moving forward and are glad your vehicle was repaired. Renata A. Service Manager/ MD State Inspector
Loved the service and the people. So quick and convenient. It was so nice to have everything explained. Such a warm welcome. Definitely will use them again. I've already told friends about the great service there.i regret not getting their cards
Debra, thank you for taking the time to write this incredible review! We're thrilled to hear that you loved our service, found it quick and convenient, and appreciated our warm welcome. Your recommendation means the world to us, and we can't wait to welcome you back!
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